Industries We Serve Hospitality
Know that the Right Staff are in the Right Place at the Right Time – from Your Desktop
Successful hotel, resort and hospitality workforce management means coordinating a variety of teams across your property—or portfolio of properties. Either you need to be in many different places at once, with solutions at the ready for last minute scheduling issues, or you need Manusonic’s Workforce Management Solutions.
It’s About Better Guest Service & a Better Bottom Line
Solving the problem of scheduling and tracking all your teams’ time and attendance from one place isn’t the biggest benefit of better workforce management solutions. When your guests’ expectations are met, lots of good things start to happen, including less time spent resolving complaints and higher reservation rates.
Workforce Management Solutions for Hospitality Management
Scheduling & Shift Management
Built-in features help you streamline the entire process, with the flexibility to configure applications so individual properties can run independently, while still using a single database. You also get the time and attendance data and two-way communications to measure and analyze staff time and efficiency, and discover ways to improve it.
- Manage employee schedules for different locations, job roles, and more
- Stay compliant with local labour guidelines across the chain
- Schedule staff according to seniority, hours worked, shift length, pay rates and more
- Make it faster and easier to submit shift-change requests, approve them and find eligible alternatives
- Set-up and run regular shifts with set-it-and-forget-it ease
Biometric Time Tracking
Health and safety issues can seriously affect any hospitality operation. Touchless biometric time and attendance solutions offer options to protect your staff and guests, and keep the doors open.
- Reduce viral transmission with touchless clock-in and -out features
- Identify potential health risks with touchless employee temperature readings
- Keep facilities safe with facial and iris recognition that authenticates staff even when they are wearing masks, headwear, and/or facial hair
Time Off & Accruals Management
Better management of your employees’ time off and accruals pays back in many ways, from better staff recruiting and satisfaction, to higher compliance and efficiency.
- Automated functions, like excess time-off alerts, helps avoid discrepancies and streamlines time-off management
- Full customization helps every business tailor the solution to their own time off and accruals policies
- Better forecasting and planning for cycles in production and workflows
Hospitality Workforce Management
Case Studies
Learn more about how operations just like yours use our Workforce Management Solutions to improve their service delivery and optimize their budgets.
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What our customers say
Manusonic took away all the manually processing from the payroll team by giving us a tool to access punches that are happening at the at every property directly into the payroll system.
Susie Goodwin, Director I.T. Pomeroy Lodging
It also allows for seamless flexibility with our constantly changing markets in hospitality, workers must be available to work anywhere on the fly.
Manusonic rapidly configured a modern time and attendance solution that enforces the overtime and break laws in each state.
Dennis Chong, Director, IT Services
The seamless integration with Sage 300 saves us hours of data entry and enables us to cost efficiently scale the business
The hand punch system has been very well received by our staff. It feels less intrusive than a fingerprint system, yet has the security we were looking for.
Helen Schols, Controller The Best Western Lamplighter Inn
Some of our clients
